Through this facility, EPF is able to expedite withdrawal payments to you as the payments are directly credited into your bank accounts. It also provides a more secure environment compared to payments using warrants/cheques.

In addition, you do not have to wait for the cheque to be "cleared" to get to the money and, and if you are located outside the region, there is no need to pay the 0.03 percent outstation commission on the cheque.

Types Of Withdrawal Using The Direct Crediting System
At present, this mode of payment can be used by Members who withdraw their savings under the following withdrawals:

• Attaining Age 50 Years Withdrawal
• Attaining Age 55 Years Withdrawal
• Withdrawal to Purchase a House
• Death Withdrawal
• Incapacitation Withdrawal
• Leaving The Country Withdrawal
• Health Withdrawal
• Education Withdrawal
• Pensionable Employees Withdrawal
• Optional Retirement Withdrawal

For withdrawals involving payment to a third party such as to financial institution that provides housing loans, institution of higher learning, external fund managers and medical centres, payments will be made by banker's cheques.

Enquiries
If you have any enquiry or require further information on this payment system, please contact:

• The nearest EPF office
• EPF Call Management Centre, Tel : 03-8922 6000
• Enquiry

Please quote your EPF membership number or Identification Card number and the type of withdrawal that you have applied for when communicating with EPF. You are encouraged to contact the EPF directly for assistance and advice.

Note: The information provided here serves as a guide. The EPF reserves the right to amend any of conditions, or request for additional documents if deemed necessary.