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FAQ

» What is nomination?

Nomination is a written declaration in Form KWSP 4 to elect / nominate an individual or any individuals as the beneficiary or executor (wasi) / administrator (for Muslims) of members' EPF savings upon their death.

» What is the purpose of nomination?

Nomination made by members will enable the EPF, in the event of member's death, to disburse the member's savings immediately to the person(s) nominated to receive or administer (for Muslims) the savings immediately, without producing a Letter of Administration.

» How and where can I check the nominated person(s)?

The nomination made can be checked via the i-Akaun facility or by visiting any EPF office.

» How do I make a nomination?

Nomination must be made by submitting Form KWSP 4 together with a copy of identification card or member's passport. The nomination form must be submitted and received by any nearest EPF office during member's lifetime.

» When will my nomination be effective?

The effective date for nomination is the date the nomination form is received at any EPF Office.

» When can the nomination be made?

The nomination can be made as soon as you register as a member and reach the age of 18 years old.

» Can someone else know the person I have nominated?

No. Your nomination is considered confidential. If a member dies, the next of kin may check the nomination status by producing the deceased member's Death Certificate and proof of relationship (Birth Certificate/Marriage Certificate).

» Can I revoke the nomination that I have previously made?

The nomination that you have previously made can be revoked by completing and submitting Form KWSP 4A. However, if you submit a new Form KWSP 4, it will automatically revoke the previous nomination.

» Can I nominate more than one beneficiary?

Yes. You can nominate as many persons as you wish by using more than one Form KWSP 4, if necessary.

» Can I nominate a person who is below 18 years of age to be the beneficiary?

Yes. You can nominate any individual who is underage.

» Can my heir claim my savings even though I did not name him/her as the beneficiary?

No. According to the EPF Act, payment will only be made to the nominee nominated by the member only.

» Who can be the witness to a nomination?

You can choose anyone aged 18 years and above to be the witness of your nomination EXCEPT the person named in the nomination form, EPF staff and the counter staff.

» Who is the guardian recognised by EPF to receive the member's EPF savings for disabled nominees or nominees under the age of 18 years old?

The guardian recognised is among the immediate family members of the nominee who is responsible for his/her welfare and subject to the inspection and visitation of the EPF officer regarding the guardianship status or Court Order on the custody of the nominee.

» What will happen to the member's savings if the member and the nominee die simultaneously?

EPF will refer to the forensic report which determines the  time of death as stated in the death certificate or based on age factor and the gender of member and nominee if there is no difference in the time of death.

? Why is nomination made to institutions, welfare organisations and associations not allowed by EPF?

EPF savings are meant to provide social security and retirement of old age coverage which include the dependents. Therefore, the nomination for other than stated do not serve this purpose and to avoid administrative problems.

» What if the nominee who is supposed to act as the wasi (administrator) and received the Muslim member's savings does not distribute the EPF savings according to Faraid Law and can legal actions be taken on the nominee?

Payment of EPF savings to the nominee is a proper release by the EPF and all actions by the heirs to the nominee who is the wasi is something out of EPF's jurisdiction. However, the EPF delivers advice to the wasi to distribute the EPF savings according to Faraid Law.

» What is the status of a member's EPF money not claimed by the nominee for a certain period and can the nomination be revoked and claim is made on the basis of no nomination?

The nomination will not be revoked if the named person does not claim or cannot be traced and payment cannot be made to the member's heir as no nomination case.

» Why is nomination made to institutions, welfare organisations and associations not allowed by EPF?

EPF savings are meant to provide social security and retirement of old age coverage which include the dependents. Therefore, the nomination for other than stated do not serve this purpose and to avoid administrative problems.

 

For more information, please call EPF Call Centre at 03-89226000 or access to EPF enquiry