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mySMS Service

The EPF's mySMS service comes with the 15888 shortcode which is a standard number for all Government SMS.

The services currently available are as follows:

  1. Addresses of EPF offices.
  2. Request for Withdrawal and Nomination Forms be sent to user's email. 
  3. Description of i-Akaun.

Cost:

  • Each message sent is charged RM0.15.
  • Each message received is charged RM0.20.

Usage Method:

This facility can be used anytime without prior registration.

Steps:

Type  
KWSP
   SMS to  
15888


You will receive this message:
Menu: 1-Alamat. 2-Borang-borang KWSP. 3-i-Akaun. Cth: Utk alamat, taip KWSP 1 & SMS ke 15888. Pusat Panggilan: 03-89226000. Web: www.kwsp.gov.my

ADDRESSES OF EPF OFFICES

Type KWSP [Location] & SMS to 15888

Example:

Type  
KWSP KL
   SMS to  
15888

 

You will receive this message:
KWSP: Tingkat Bawah Bangunan KWSP, Jalan Raja Laut, 50350 Kuala Lumpur. Faks: 03-26941391. Pusat Panggilan: 03-89226000. Web: www.kwsp.gov.my

EPF FORMS

Currently, only Withdrawal and Nomination forms are provided via EPF's mySMS.

Type KWSP [Withdrawal Type] [Your email] & SMS to 15888

Example:

Type  
KWSP Perumahan abc@yahoo.com
   SMS to  
15888

 

You will receive this message:
KWSP: Borang yg dipohon telah dihantar ke emel anda. Pusat Panggilan: 03-89226000. Web: www.kwsp.gov.my

i-AKAUN

Type  
KWSP i-Akaun
   SMS to  
15888


You will receive this message:

KWSP: Utk daftar i-Akaun, dptkan Kod Pengaktifan di Kios/kaunter KWSP berdktan. Kemudian aktifkan kod di www.kwsp.gov.my. Info lanjut: 03-89226000

Click here for a full list of the services provided via EPF's mySMS.

Enquiries:

For further information on the EPF, please contact:

  • EPF's Call Management Centre at 03-89226000 or fax to 03-89226222
  • Any EPF offices
  • enquiry

For further information on the mySMS, please contact:
Careline at 03-55692840 or email to careline@15888.my