Terms And Conditions
Please read and understand the following Terms & Conditions which govern your access of the www.kwsp.gov.my web site (Hereinafter collectively referred to as 'this web site') and use of the services provided therein.
You agree to be bound by the following Terms & Conditions at all times by accessing this web site and/or using the services herein and if at any time you do not accept any or all of these Terms & Conditions, you must IMMEDIATELY discontinue all access of this web site and/or use of the Services.
TERMS & CONDITIONS GOVERNING THE ACCESS OF WEB SITE AND THE USE OF THE SERVICES
The access of web site and the use of the Services is subject at all times to the following Terms & Conditions.
means all data, information, material and content including but not limited to text messages, ringtones, operator logos, caller group icons, picture messages, screen savers and directory listings as described on this website.
means all services offered or provided to you on or via this website.
Short Message Service.
"SMS Download Request"
means a request via SMS, for the download of an Item onto a mobile phone.
means the specific Content requested for download pursuant to a Download Request.
means a day, in which EPF is open for business.
means any person who has registered with EPF, assigned the employer number and as further defined in the EPF Act 1991.
means Employees Provident Fund Board, a body corporate established pursuant to EPF Act 1991.
means an account accessible via the internet for the Member and Employer to enable them to access their respective EPF accounts and to use the EPF Internet Services.
means a Member or Employer who has successfully activated his/her i-Akaun.
means the facilities, products and services provided by EPF and/or its Third Party Vendors from time to time via the Internet.
means any and all losses, damages (financial and otherwise), injuries, embarrassments, costs, charges and/or expenses of whatsoever nature or however arising, including legal fees on a full indemnity basis.
means any person who has registered with EPF, assigned to an EPF member reference number and as further defined in the EPF Act 1991.
means the Internet Services offered by EPF, which may be accessed by the Member/Employer via the Internet in accordance with the prescribed terms and conditions.
means the privately known and between 8 to 16 alphanumeric characters used with the User ID for authentication purposes to access, primarily i-Akaun and other available Internet Services.
means the Personal Identification Number issued to the successful applicants for the purpose of activating their i-Akaun.
"Third Party Vendors"
means any party appointed by EPF to provide the Internet Services.
means an identification name between 8 to 16 alphanumeric characters used by the Member/Employer to access his/her i-Akaun.
USER ID AND PASSWORD
i-Akaun is accessed through the User ID (subject to availability) and Password. You shall not share your User ID and Password with anyone else. You shall be liable for the use of the User ID or Password for any transaction related to the i-Akaun by you or any other person whether such person is authorised by you or not. EPF shall not be liable for any harm howsoever suffered by you as a result of the unauthorised use or misuse of the User ID and Password.
CHECKING OF ACCOUNT
You may use the i-Akaun to check the credit balances and view any activity in your accounts. The balance shown may not be your actual available balance where it may not include any contributions yet to be posted to your account or withdrawal amount yet to be debited from your account.
i-Akaun will be available 24 hours a day, seven days a week, except for maintenance periods or due to any reason which is beyond our control. However, any transaction and account information shall only be updated on the following Business Day.
EPF reserves the right to terminate the Services at any time, in whole or in part, without prior notice if you are in breach of any of these Terms and Conditions or violate EPF's rights/other users or any third party or you have committed any unlawful acts.
EPF shall not charge you for your access to the web site or the use of the i-Akaun and you agree and acknowledge that EPF reserves the absolute right and discretion to charge or to levy the charge for the same or for any Services which may be provided at any time in the future subject always to prior notice.
You also agree and acknowledge that you shall be bound by the Terms and Conditions imposed by our Third Party Vendor in providing the Services.
EPF will neither edit nor disclose your Confidential Information unless we are required to do so in accordance with any legislation, laws or regulations, to protect our rights and property, enforce any provision in this Terms & Conditions, to provide you with the services herein, respond to any claim that the content violates the rights of another person.
Hyperlinks from or to web sites outside this web site are meant for convenience only. Such hyperlinked web sites are owned and operated by third parties and as such are not under the control of EPF.
EPF shall not be responsible and makes no warranties in respect of the contents of those web sites, the third parties named therein or their products and services.
The hyperlinks provided in this web site shall not be considered an endorsement or verification or approval of such hyperlinked web sites or the contents therein.
Hyperlinking to any other site is at your sole risk and EPF will not be liable for any damages in connection with hyperlinking.
You hereby agree to fully indemnify, agents harmless against all losses which we may have suffered or incurred, whether directly or indirectly, in connection with or as a result of your breach of any of the provisions under this Terms & Conditions.
In the event that we fail or neglect to enforce any provision or remedy under this Terms & Conditions for whatever reason, we shall neither be construed as having waived our rights to enforce the same nor as having waived our rights to any continuing, succeeding or subsequent breach of the same or any other provision in this Terms & Conditions by you.
EXCLUSION OF LIABILITY
EPF and/or its agents herein shall in no event be liable for any loss or damages howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or any damages, or loss profits or savings arising in connection with your access or use or the inability to access or use this web site (or any third party hyperlink to or from EPF's web site), reliance on the information contained in the web site, any technical, hardware or software failure of any kind, the interruption, error, omission, delay in operation, computer viruses, or otherwise.
This exclusion clause shall take effect to the fullest extent permitted by law.
The Contents and information in this website, are provided by the EPF on an "as is" and "as available" basis. References to Content and information contained in the website include such material and information provided by third parties.
The EPF does not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, currentness, accuracy, satisfactory quality, reliability, fitness for a particular purpose in respect of the website, the materials, information and/or functions therein and expressly disclaims liability for errors and omissions in such materials, information and/or functions. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products and services of the EPF, reasonable measures will be taken by the EPF to ensure the accuracy and validity of all information relating to transactions and products of EPF which originate exclusively from EPF.
EPF reserves the right and sole discretion to modify (including limit, replace or delete) this web site, the services herein and the Content or any portion thereof as well as to terminate or restrict your access and/or use of the same at any time and written notice of such amendment or modification will be communicated to you in any form or methods as EPF may prescribe.
The Terms & Conditions herein are not exhaustive. EPF reserves the absolute right to add delete or amend this Terms & Conditions at any time and prior written notice of the same shall be given to you in the form and manner as determined by EPF.
APPLICABLE LAW AND JURISDICTION
These terms and conditions shall for all intents and purposes be subject to and construed with the laws of Malaysia.
USE OF DATA
You acknowledge and consent that EPF may collect or retain any personal information or any information on you for use under these Services.
- USE OF SMS SERVICE
You will be charged RM0.20 for every SMS Download Request. EPF reserves the right to charge at different rates for existing and other new services related to SMS without prior notice.
The Service inter alia, allows you to preview and download the Item, via SMS, on to your download-compatible mobile phone at the price specified by EPF to you from time to time. EPF reserves the rights to extend the said service to other services under the ‘myEPF' flagship. You are responsible for all charges incurred if you accidentally erase, replace or delete one of the Items by receiving another Item or otherwise. The Service is available to all 012, 013, 016, 017 and 019 subscribers (both post paid and prepaid). Individuals of 18 years or younger are required to get parental consent prior to the usage of the Service. Subscribers may choose to unsubscribe to the service provided by notifying EPF through all available communication medium.
Upon receiving your SMS Download Request, EPF SMS Service will send the item to the given telephone number. If your SMS Download Request is insufficient or incorrect or if EPF for any other reason considers it necessary, EPF has the right to decline to send the Item without further notice to you. EPF shall not be liable in any way for failures, defects or delays in the delivery of the Item, which are caused by one or more of the following reasons:
- your phone does not support the specific item format: Nokia Smart Messaging Standard (NOK), EMS iMelody (iMelody), Motorola Ringtones SMS (MRS) and Ericsson Melody (eMelody) service (for download of ringtones)
- your phone does not support SMS
- your phone is out of range or for some other reason cannot be reached
- any other failure not attributable to EPF
- slow response time due to traffic congestion, or any network failure caused by the TELCO
You will be solely responsible for all mobile phone equipment required to use the Service and you will be liable to pay EPF for all costs incurred in respect of the Service. In order to use the SMS Service, your mobile phone must support the Item download function. In addition, your mobile phone must support the relevant ringtone format to download ringtones. The delivery methods make use of a combination of public, corporate and private telephony networks over which EPF has no control. EPF cannot guarantee that individual users' mobile phones will reproduce the ringtones accurately as represented by the previews offered on this website.
TRANSMISSION THROUGH E-MAIL OR INTERNET
E-mail messages sent to EPF over the Internet cannot be guaranteed to be completely secure. EPF is not responsible for any damages incurred by users for the sending of message through the Internet between EPF and the user or otherwise. Due to the nature of the Internet, transactions may be subject to interruption, transmission blackout, delayed transmission and incorrect data transmission. EPF is not liable for malfunctions in communications facilities not under its control that may affect the accuracy or timeliness of messages and transactions you send.
INTERUPTION OF THE COMPUTER SYSTEM
EPF shall not be liable for any interruption, delays, failures, errors or omissions or loss of transmitted information, viruses or other contaminating or destructive property transmitted or damage that occurs to your computer system. You will be responsible to provide adequate protection and back up of data and/or equipment and to take reasonable and appropriate precautions to scan for computer viruses or other destructive property .
EPF shall not be responsible for the accuracy, functionality or performance of any third party software that may be used in connection with the web site.
RULES OF USE
You further undertake NOT to use this website, the Content and the Service in a manner that may infringe the rights or restrict the use and enjoyment of this Website, the Content and the Service by any third party, and this includes:
- conduct or material which is unlawful, offensive, obscene, indecent, defamatory, seditious, abusive or hateful, false, racist or which may harass, distress or cause inconvenience to any person or invade another's privacy, constitutes an illegal threat or constitutes junk mail, encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any local, state, national or international law or regulation; use of material in a manner which infringe any copyright, trademark or any intellectual property right;
- use of material protected by trade secret without due authorization;
- impersonating any person or entity including but not limited to a EPF official or host or falsely stating or otherwise misrepresenting your affiliation with a person or entity;
- unauthorized access or use of data, systems or networks including any attempt to prove, scan or test the vulnerability of a system or network;
- monitoring without authority data or traffic on any network or system;
- using or attaching any viruses, Trojan horses, time bombs, worms, cancelbots or like devices which could damage, interfere, intercept or expropriate any system; or interfering with the service of any user, host or network including but not limited to mailbombing, flooding, broadcast attacks database or placing unreasonable burden on EPF system(s);
- circumventing any user authentication or security of any host, network or account (cracking or hacking or attempting to crack or hack); and
- reselling or providing the Website, its content and the Service or any part thereof to another person or entity for profit or otherwise.
EPF may in its absolute and unfettered discretion delete or amend this website, the Content and the Service(s) and remove or refuse anything that violates the Rules of Use. EPF reserves the right to investigate potential abuses of the Rules of Use and EPF will fully co-operate with investigations of suspected criminal violations, violations of system or network under the leadership of law enforcement or relevant local and international authorities. EPF further reserves the right to suspend or terminate your account and your access to this Website, the Content and the Service if is discovered that you have violated or attempted to violate any term of the Rules of Use.
GENERAL TERMS & CONDITIONS
Notwithstanding and without prejudice to the generality to the clauses in these Terms & Conditions, you expressly agree that the use of the Services shall be at your own risk and you shall unconditionally assume all risks, incidental to or arising out of the use of the Services.
In the event of conflict between the English and Malay Version of the Terms & Conditions and any information contained in any brochure in respect of the Services, the English version shall prevail.