This division is tasked with managing and coordinating core activities in line with the EPF’s mission of providing the best retirement savings for members. Among the core activities include devising policies and schemes to suit the future retirement landscape; communicate, engage and educate all relevant stakeholders on retirement issues; plan, prepare and position the EPF to meet its mandate and objectives; and provide the best possible human capital infrastructure and capabilities towards making the EPF one of the best organisations to work with in Malaysia.
This department is responsible for providing effective HR services and producing competent human capital. It also acts as a strategic partner to the development of the organisation through increasing career opportunities and skills, structuring of talent management and succession planning, controlling the cost of human resources, optimising workforce and inculcating performance-driven culture.
The EPF Learning Campus's (ELC) main function is to plan and execute effective training programmes to meet employees' professional, functional and leadership competencies. The ELC also offers alternative learning through Knowledge Management and i-Learning courses supported by comprehensive training infrastructure.
The EPF's Corporate Affairs Department is responsible for managing the organisation's reputation through effective and strategic internal and external communications - with the overall goal of strengthening the EPF's role as a social security organisation.
The Strategy Management Department is responsible for charting the organisation's future direction and translating the strategies with actions. The scope encompasses the alignment of business direction with corporate strategy, monitoring of organisational performance against its vision and mission and execution of key initiatives. The department also manages the relationships with key stakeholder groups to drive policy formulation, create new products and services that enhance the well-being of the EPF members with a view to help them achieve a better future.