Last updated : 17 Nov 2020    

EPF Act 1991

EPF Act 1991

 
 

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EPF Online Services Statistics 2020

  • General Services
      Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
    Access To EPF Website 2,548,418 3,075,683 5,192,964 15,787,492 5,445,085 4,066,693 3,371,538 3,434,957 3,035,104 3,243,738     49,201,672
    Online Poll 331 157 739 1,618 664 521 723 324 237 657     5,971
    Previous and Current Statements  Printed At Kiosk 447,365 458,469 341,117 70,355 193,920 330,583 315,065 252,236 261,802 188,250     2,859,162
    Feedback Via ‘Enquiry’ 10,007 11,313 38,808 145,058 47,030 39,904 22,869 20,679 18,541 18,763     372,972
  • Services for i-Akaun (Member)

      Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
    New Membership 136,364 127,373 85,712 78,026 48,886 88,191 91,926 94,333 99,841 80,436     931,088
    Login To i-Akaun 7,439,822 8,725,217 9,923,070 17,936,090 9,547,198 8,658,415 8,950,741 10,023,859 7,895,117 8,141,182     97,240,711
    Check And Update Profile 244,073 233,826 225,683 1,597,946 120,346 105,730 102,550 117,308 112,466 101,144     2,961,072
    Previous And Current Statements Checking 6,812,351 11,657,888 16,225,564 12,308,735 8,896,289 8,429,264 8,634,967 9,719,889 7,645,123 7,899,843     98,229,913
    e- Pengeluaran 55,123 56,830 55,859 1,459,122 60,213 45,105 47,043 48,969 58,953 55,547     1,942,764
    Withdrawal History Checking 68,323 75,007 79,208 505,531 349,079 254,126 311,042 239,528 163,445 149,842     2,195,131
    Withdrawal Status Checking 61,935 66,643 59,910 96,611 120,546 135,983 N/A N/A N/A N/A     541,638
    Estimated Eligible Withdrawal Amount Checking 3,045,219 3,707,510 4,097,035 4,018,466 4,247,390 3,711,005 3,739,005 4,285,231 3,303,170 3,570,299     37,724,330
    Nomination Checking 4,369,375 5,472,881 5,611,847 5,683,086 6,155,853 5,607,910 5,695,041 6,491,922 5,047,204 5,405,554     55,540,673
  • Services for i-Akaun (Employer)
      Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Total
    New Membership 7,132 7,596 4,556 182 1,053 5,324 8,227 7,059 7,632 6,412     55,173
    Login To i-Akaun 1,041,616 1,106,172 1,083,796 1,010,618 989,257 1,268,514 1,268,025 1,295,772 1,360,203 1,299,930     11,723,903
    Check And Update Profile 3,908 6,897 4,508 2,510 2,728 4,801 4,001 3,280 3,478 3,247     39,358
    Registration Of New EPF Members 11,351 11,635 9,063 5,877 3,867 6,880 9,568 9,572 10,222 9,751     87,786
    Contribution With Incomplete Information (CTML) Checking 145 169 75 69 184 390 200 216 267 142     1,857
    Employee's EPF Number Checking 44,916 52,849 63,410 44,280 24,898 15,626 18,119 17,875 18,477 16,876     317,326
    Government Share Dividend Calculator 29,901 35,115 28,835 23,853 32,285 264,519 263,154 257,174 253,779 234,149     1,422,764
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