FAQ i-Akaun View Mode

What is i-Akaun view mode?

i-Akaun view mode is i-Akaun access that is limited to ONLY viewing information.

Are members allowed to make any transactions?

Members are not allowed to make any transaction involving Transaction Authorisation Code (TAC) send to their telephone numbers. Only the viewing of information is allowed.

What information can be viewed?

The following information can be viewed:

• Account Balance
• Current Contributions
• Profile Update
• Transactions History
• Withdrawal Eligibility
• Push Notifications
• i-Akaun Secured Inbox

What is the duration for use of i-Akaun view mode?

There is currently no time limit set for this service.

How can members access the full version of i-Akaun?

Members will need to update their Transaction Authorisation Code (TAC) phone number and verify their thumbprint (CIJ) at an EPF kiosk or counter.

Can members reset the password?

Yes. Members need to ensure the registered mobile phone number is active and up to date.