Notice Of Closure: EPF Contribution Counters Nationwide
The Employees Provident Fund (EPF) would like to inform that all remittance counters at EPF offices throughout Malaysia will cease operations effective 1 July 2026, while other EPF service counters will continue to operate as usual.
Following the closure, members may continue to make contribution payments through the following alternative channels:
- KWSP i-Akaun app
- Internet banking
- Bank agent counters
- Self-Service Terminals (SST)
- Mobile KWSP Team / Relationship Advisory (RA) services
For employers, it is encouraged to make contribution payments via the i-Akaun (Employer) portal to enable payments to be processed more smoothly.
The closure of EPF office receipting counters will not affect members’ or employers’ ability to make contribution payments, as various alternative payment channels remain available.
EPF remains committed to continuously improving its service delivery and ensuring that members and employers are able to perform transactions seamlessly through secure, accessible and efficient platforms.
About the Employees Provident Fund® (EPF®)
The Employees Provident Fund® (EPF®) is Malaysia’s premier retirement savings fund, with the purpose of building a better retirement future for Malaysia. EPF’s mission is to help members achieve a comfortable retirement income. The EPF has evolved from a transaction-centric organisation into a professional fund management institution focused on retirement security. The EPF is guided by a robust and professional governance framework in making investment decisions. It continues to serve as a catalyst for the nation’s economic growth while cultivating a culture of savings and investment among its members to enhance financial literacy in the country.