KUALA LUMPUR, 12 October 2020: The Employees Provident Fund (EPF) is temporarily closing all offices and counters across Sabah from Tuesday 13 October 2020 until further notice, following the Conditional Movement Control Order (CMCO) announced for the state.

A list of all affected offices and counters can be referred in the Appendix section.

With regards to the above:

• All prior Janji Temu Online (JTO) appointments at EPF offices in Sabah will be cancelled with immediate effect.
• Members who have made appointments to visit the Sabah offices during the CMCO period will have to reschedule their appointments after the control order is lifted.
• Members and employers are urged to opt for EPF’s online services, i-Akaun (Member) and i-Akaun (Employer), which are operating as usual.
• Payment for contributions can still be made through internet banking or over the counter at registered bank agents.
• Members and employers are advised to obtain information only from the EPF’s official channels.
• For any clarification, please contact our Contact Management Centre at 03-8922 6000.

In this uncertain period, the EPF is committed to continue serving members to the best of our ability via our physical offices and digital platforms. Our priority remains the health and safety of our members and employees. We regret any inconvenience caused.


Issued by the EPF Media Desk
Corporate Affairs Department
12 October 2020