Housing Withdrawal Is Only Available Via The i-Akaun (Member) Web Portal
Effective 9 May 2025, you can only submit Housing Withdrawal applications through the i-Akaun (Member) web portal. The Housing Withdrawal options in the KWSP i-Akaun app will be temporarily unavailable until further notice.
How to apply for withdrawal via i-Akaun (Member) web portal:
- Log in to your i-Akaun (Member) web portal.
- Go to the Withdrawal menu.
- Select the type of withdrawal using the quick links or click Withdraw your savings.
- Choose your preferred type of withdrawal, such as Housing Withdrawal or any other eligible option.
- Follow the on-screen instructions to complete your application.
Available withdrawal applications by channel
The table below shows the withdrawal types that can be accessed through the KWSP i-Akaun app and i-Akaun (Member) web portal.
Withdrawal Type |
KWSP i-Akaun App |
i-Akaun (Member) Web Portal |
|---|---|---|
Housing Withdrawal |
❌ |
✅ |
Akaun Fleksibel Withdrawal |
✅ |
✅ |
Education Withdrawal |
✅ |
✅ |
Health Withdrawal |
✅ |
✅ |
Age 50/55/60 Withdrawal |
✅ |
✅ |
i-Sayang |
✅ |
✅ |
Note:
- Availability of each withdrawal type depends on member eligibility.
- Make sure your KWSP i-Akaun app is updated to the latest version (4.0.1) for a smooth application process.
We appreciate your patience as we make these improvements. Please check the EPF website for future updates.
About the Employees Provident Fund® (EPF®)
Established in 1951, the Employees Provident Fund® (EPF®) is a social security organisation and one of the leading retirement funds in the world dedicated to protecting members’ savings and delivering exceptional services. Committed to its purpose of building a better retirement future for Malaysians, the EPF has expanded its functions to encompass a comprehensive social wellbeing ecosystem. The EPF remains steadfast in its efforts to continually update and improve its services, ensuring a solid foundation for sustainable, holistic, and equitable wellbeing for all Malaysians.