Last updated : 4/1/20 7:25 PM     


KUALA LUMPUR, 1 April 2020: Employees Provident Fund (EPF) members may apply for i-Lestari Account 2 Withdrawal Scheme starting today, via i-Akaun (Member). In light of the Government’s extended Movement Control Order, all EPF branches as well as Contact Management Centres are still closed until 14 April 2020. Following this, members may log in or transact via the EPF i-Akaun app or email the following channels for the respective issues:


  1. Query on i-Lestari Withdrawal: [email protected]
  2. Submission of i-Lestari Withdrawal application form: [email protected]
  3. Submission of i-Akaun registration form: [email protected]    
  4. Submission of form to maintain employee contribution rate at 11 per cent: [email protected]
  5. Query on other EPF services:

The EPF would like to remind members that to receive monthly withdrawal payments beginning May, they have an entire month up to 30 April to submit their applications. For applications received after the date, withdrawal payments would start the subsequent month.


For additional information on i-Lestari, members may refer to the recently updated frequently-asked questions (FAQ) on


Issued by the EPF Media Desk

Corporate Affairs Department

1 April 2020



About the Employees Provident Fund (EPF)

The Employees Provident Fund (“EPF”) is one of the oldest retirement funds in the world. Established in 1951, the EPF is a social-security organisation focused on safeguarding member savings and delivering excellent services. In recent years, in line with its vision of helping members achieve a better future, the EPF has expanded its role to encompass the creation of a comprehensive social well-being ecosystem. Today, the EPF remains steadfast in its commitment to members through consistent efforts to update and improve itself, in order to build the foundation for sustainable, holistic and equitable well-being for all Malaysians