Last updated : 25 Aug 2021    

Plan your appointment with ease online

At EPF, we always strive to make things more pleasant for our members and employers. Introducing, Janji Temu Online, an online appointment platform where you can choose the type of services and pre-schedule a session with us.

For more information, please refer to the FAQ  or the Janji Temu Online user guide   if you would like to make an appointment.



Members must check-in by scanning the QR code using MySejahtera mobile app before entering any EPF premises.

Download MySejahtera app

Members who have registered for i-Akaun can apply withdrawal online via i-Akaun (e-Pengeluaran) through EPF website for the following withdrawals:

  1. Housing Withdrawal (subject to Financial Institutions that are EPF strategic partners) 
  2. Education Withdrawal (subject to Educational Institutions / Loan Providers that are EPF strategic partners)
  3. Health Withdrawal (subject to Health Institutions that are EPF strategic partners)
  4. Withdrawal for Age 50 Years
  5. Withdrawal for Age 55 Years
  6. Withdrawal for Age 60 Years; and
  7. Withdrawal of Savings More Than RM 1 Million

If you:

  • have made withdrawals with EPF within 5 years; AND 
  • withdrawal amount does not exceed RM30,000 per day (exclude payments made to EPF strategic partners)

your application will be processed online, subject to withdrawal terms and conditions.



Withdrawal for Age 50 Years is only allowed ONCE. If you choose to make a partial withdrawal, please plan accordingly to your current needs.

Note: If the withdrawal amount exceeds RM 30,000.00 per day, you will received SMS notification for identity verification at EPF office.

EPF members may contact the EPF Contact Management Centre at 03 8922 6000 for further information.