Members who have given up your Malaysian citizenship to migrate to another country, expatriates, Permanent Residents (PR) or foreign workers returning to your home country can choose to withdraw all of your EPF savings.

Who Can Apply

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Malaysians/ PR who have renounced their citizenship/ PR OR Expatriate/ foreign workers who are no longer employed/ intend to leave Malaysia
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Have savings with the EPF
Note: Members who have reached the age of 60 are advised to make Age 60 Full Withdrawal.

What You Can Withdraw

• Entire savings with the EPF

Leaving the Country (What You Can Withdraw) Accordion

What You Can Withdraw

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Entire savings with the EPF


Update & Maintain Records

When must employers register with the EPF and what are the documents required?

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According to Section 41(1) of the EPF Act 1991, employers must register with EPF within 7 days from the date of hiring. Employers must complete and submit KWSP Form 1, together with the Registration Form issued by the authorised persons (e.g. Form 49/ Certificate of Registration by SSM. Employers will be given:

a. Employee Reference Number
b. Certificate of Employer Registration
c. Notice of Registration


What is online mmployer registration for companies registered with SSM?

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a. It is an online facility for companies registered with SSM to register as an EPF Employer in
    EPF website (www.kwsp.gov.my).
b. It provides online i-Akaun (Employer) registration facility as well for eligible employers.


Whom is this facility for?

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For a start, this facility is only for employers who are registered as companies with SSM (Sdn. Bhd. & Bhd.) to register as EPF Employers


Can employers who have registered under other categories in SSM use this facility?

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Employers who have registered under other categories in SSM CANNOT use this facility.


Why is this online facility only open to Employers who have registered as companies with SSM ?

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Currently, this online facility is only open to Employers who have registered as companies with SSM because information for Employers from this category have already been stored at the EPF.


Will this online facility be extended to employers from other categories?

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YES. This facility will be extended to employers from other categories and any facility improvements will be notified from time to time by the EPF.


What are the conditions to become an EPF Employer through this online facility ?

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Conditions to become an EPF Employer through this online facility are as follow:
a. Not registered as an EPF Employer yet
b. Have employees who are working
c. Registered as a Company with SSM
d. Each registration information keyed in during the registration process must be the SAME as the
information that has been registered/recorded in SSM for verification.


Who on behalf of an employer can apply for registration to be an EPF Employer through this facility?

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Employer themselves, representative from company or company secretary can apply for registration to be an EPF Employer through this facility.


What is the additional facility provided in the registration application to become an EPF Employer?

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The additional facility provided in the registration application to become an EPF Employer is i-Akaun (Employer) registration for eligibile employers.


How would employers know the status of registration application?

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Employers would know the status of registration application automatically during registration through the notification status whether successful or rejected.


What information would employers obtain after successful registration application?

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After successful registration, employers would obtain information as follows:
a. Employer reference number
b. Employer registration notice
c. Certificate of registration as an employer
d. Activation of i-Akaun (Employer) for eligible employers


Can employers retrieve the employer registration notice and certificate of registration if they have forgotten to download or print the document?

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Employers CAN download or reprint notice and certificate of registration by key in the registration information that have been registered in the registration screen.


Is this online employer registration facility safe?

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This online employer registration facility is SAFE as security measures have been taken to protect employer data.


What are the factors contributing to the rejection of registration application through online employer registration?

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Factors are as follow:
a.  Employer has been registered as an employer with the EPF.
b. The registration information keyed in during the registration information verification process is 
    NOT SAME as the information registered/ recorded at SSM.


Where can an employer register as an EPF Employer if the online employer registration application is rejected?

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If the online employer registration application is rejected, an employer can register as an EPF Employer via applications made through the EPF counter or contacting the EPF Contact Management Center at 03-8922 6000 for further inquiries.


Can an employer apply for registration under more than one reference number through this online employer registration facility?

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You may not do so. Employers can apply to be registered under more than one employer reference number through the EPF Offices.


Will this online employer registration facility eliminate the existing employer registration channel in the EPF Offices?

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NO. The employer registration channel in the EPF Offices will still be available.


What You Need

  • Copy of valid passport
  • Bank passbook/ Savings account statement/Current account statement/ Joint account statement for an active account with an EPF panel bank

Additional Documents Required For Malaysian and Non-Malaysian Members

The required supporting documents may vary for Malaysian and Non-Malaysian members. As such, it's crucial to get all your documents right to pave your way to smoother applications.

Proof of Identity is needed for the following situations:
 
  • If passport number does not match EPF records
    Copy of old passport used when EPF account was registered
  • If original passport is not with the applicant
    Temporary travel permit from the Embassy of applicant’s country in Malaysia
  • If member’s particulars are incomplete or mismatched in EPF records
    Letter Confirming the Identification of Applicant  from employer*
    OR
    Letter Confirming the Identification of Applicant from applicant's embassy
    OR
    Verification Form of Member's Contribution** from employer
  • Marriage certificate/ Birth certificate/ relevant supporting documents
    If members' particulars in passport differs from EPF records

Leaving the Country (Ex-Citizen/Permanent Resident/Expatriate/Foreign Worker) Accordion

Ex-Citizen

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Proof Of Renunciation
Letter of renunciation of citizenship (Form K/ Form Y)
OR
Letter from National Registration Department/ Malaysian Embassy/ High Commission of Malaysia/ Malaysian Consulate in foreign country to confirm renunciation of citizenship


Permanent Resident

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Proof Of Surrender
Confirmation letter for surrender of Identity Card from the National Registration Department (NRD).


Expatriate

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Expatriates should apply two (2) months before the expiry of work permit, termination of contract by employer or date of resignation.

 

  1. Proof Of Employment
    Work Permit
     
  2. Proof Of Termination*
    Letter of resignation/ termination of contract of services by employer
    OR
    Income tax clearance statement/letter
    OR
    Cancellation of work permit

    *Cancellation of Residence Pass for expatriate under 'TALENT' status
    *Exception for Seafarers
     
  3. Proof Of Contribution
    Contribution confirmation form by employer (if applicant is still employed)
    OR
    Confirmation letter of applicant's identity from the embassy of applicant's country of origin (if applicant is no longer employed)

Foreign Worker

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  1. Proof Of Employment
    Work Permit
     
  2. Proof Of Contribution
    Contribution confirmation form by employer (if applicant is still employed)
    OR
    Confirmation letter of applicant's identity from the embassy of applicant's country of origin (if applicant is no longer employed)
     
  3. Proof Of Departure
    Check out memo from the Malaysian Immigration Department

Dividend- Crediting

How can members access their 2023 Member Statement?

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The 2023 Member Statement can be accessed via i-Akaun (Member) either in web version or mobile app, Self Service Terminals (SST) and counters at EPF Offices. The list of EPF Offices and SST can be obtained at https://www.kwsp.gov.my/corporate/connect-with-us

Members are encouraged to download their 2023 Member Statement online via i-Akaun (Member). References for the i-Akaun registration guide can be obtained at https://www.kwsp.gov.my/documents/d/guest/e-kyc-via-kwsp-i-akaun_v6


When can members check their 2023 dividend amount?

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Members can check the 2023 dividend amount in their 2023 Member Statement after the dividend declaration by the EPF.


How can members residing overseas obtain their Member Statement?

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Members residing overseas can obtain their Member Statement by logging in to their i-Akaun (Member) via web or mobile app. 

If the member is unable to do so, they may obtain their Member Statement by contacting the EPF Contact Management Centre at +603-89226000 or by submitting a request through https://www.kwsp.gov.my/corporate/connect-with-us


Who Can Apply

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Malaysians / PR who have renounced their citizenship / PR OR Expat / foreign workers who are no longer employed / intend to leave Malaysia
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Have savings with the EPF
No limit, subject to payment channel.

What You Can Withdraw

• Entire savings with the EPF

Leaving the Country (What You Can Withdraw) Accordion

What You Can Withdraw

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Entire savings with the EPF


What You Need

  • Copy of valid passport
  • Bank passbook/Savings account statement/Current account statement/Joint account statement for an active account with an EPF panel bank

Additional documents required for Malaysian and Non-Malaysian Members

The required supporting documents may vary for Malaysian and Non-Malaysian Members. So, it's crucial to get all your documents right to pave your way to smoother applications.
 
Proof of Identity is needed when:
 
  • If passport number does not match EPF records
    Copy of old passport used when EPF account was registered
  • If original passport is not with the applicant
    Temporary travel permit from the Embassy of applicant’s country in Malaysia
  • If member’s particulars are incomplete or mismatched in EPF records
    Letter Confirming the Identification of Applicant  from employer*
    OR
    Letter Confirming the Identification of Applicant from applicant's embassy
    OR
    Verification Form of Member's Contribution** from employer
  • Marriage certificate/Birth certificate/relevant supporting documents
    If members' particulars in passport differs from EPF records

Leaving the Country (Overseas Application) Accordion

Ex-Citizen

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Proof of Renunciation
Letter of renunciation of citizenship (Form K/Form Y)
OR
Letter from National Registration Department/Malaysian Embassy/High Commission of Malaysia/Malaysian Consulate in foreign country to confirm renunciation of citizenship.


Permanent Resident

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Proof of Surrender
Confirmation letter for surrender of Identity Card from the National Registration Department.


Expatriate

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  1. Documents
  2. Additional documents

Foreign Worker

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  1. Documents
  2. Additional documents

Additional Information

Leaving the Country (Payment/Reminder) Accordion

Payment Methods

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  1. Local Payments

    a. Full payment in Ringgit Malaysia (RM) will be credited to your bank account
    If you hold an active account with our panel bank and your identification document number matches the bank records.

    b. You will be issued a Bankers Cheque
    If payment to your bank account is unsuccessful.
     
  2. Overseas Payments

    a. Full payment will be made via Foreign Demand Draft in the currency of your choice
    If your preferred currency is included in our list of approved currencies.

    b. Full payment will be made via Foreign Demand Draft in US Dollar
    If your preferred currency is not available on our approved list.

Important Reminder

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Certify your documents
Ensure ALL copies of documents have been certified and acknowledged by the authorised persons.
(complete with name, designation and official stamp except for copies of documents which require certification by an EPF officer)

1. Applicants In Malaysia: 

  • EPF Officer
  • Malaysia Embassy Officer/ High Commission/ Consulate of Applicant's Country in Malaysia
  • Applicant's Employer

2. Applicants Abroad:

  • Malaysian Embassy
  • Malaysian High Commission/Consulate
  • Malaysian Trades Commission
  • Public Notary

 

Double check your panel banks
Refer to the list of EPF panel banks for direct crediting of payment into member’s account.

EPF Panel Banks

Submit to EPF
Send your completed submissions at your nearest EPF office or mail it to the EPF.

Post to EPF: 

JABATAN PENGURUSAN TRANSAKSI
KUMPULAN WANG SIMPANAN PEKERJA
P.O. Box 00220,
Jalan Sultan, 46720,
Selangor Darul Ehsan.

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Need more information?
Refer to our product brochure for additional information.

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