Date: 06 Jan 2021
Continued Closure of Georgetown Branch

KUALA LUMPUR, 6 January 2021: The Employees Provident Fund (EPF) will continue to close its Georgetown office and counters until further notice, after a number of staff tested positive for COVID-19. The affected staff are now receiving treatment for recovery while contact tracing is currently underway.

The EPF is taking the necessary steps to ensure the health and safety of its employees and members of the public. All frontliners at the affected branch have taken the COVID-19 swab test, and if a staff displays symptoms, they will be required to undergo quarantine. All other branches will continue to strictly observe physical distancing and other preventive SOPs in mitigating the spread of COVID-19.

Members who have made prior appointments to the EPF Georgetown branch are advised to log onto the Janji Temu Online facility to reschedule their visits to a later date. Members may also visit other EPF branches, which continue to operate as usual, or transact online via i-Akaun for selected services.

If members need further clarification, they can contact the EPF Contact Management Centre at 03-8922 6000 or refer to the EPF website at

Issued by the EPF Media Desk
Corporate Affairs Department
6 January 2021

About the Employees Provident Fund (EPF)

The Employees Provident Fund (“EPF”) is one of the oldest retirement funds in the world. Established in 1951, the EPF is a social-security organisation focused on safeguarding member savings and delivering excellent services. In recent years, in line with its vision of helping members achieve a better future, the EPF has expanded its role to encompass the creation of a comprehensive social well-being ecosystem. Today, the EPF remains steadfast in its commitment to members through consistent efforts to update and improve itself, in order to build the foundation for sustainable, holistic and equitable well-being for all Malaysians