Date: 28 Nov 2020
Employers can Submit Application To Maintain Employees’ Contribution Rate At 11% Beginning 14 December 2020

All EPF services for employers are conducted online for now


KUALA LUMPUR, 28 November 2020: The Employees Provident Fund (EPF) wishes to inform that beginning 14 December 2020, employers can start submitting their employees’ applications to maintain the statutory contribution rate for employees at 11 per cent.

All submissions for this purpose are to be done via the i-Akaun (Employer) portal only. This is in line with the EPF’s efforts to ensure physical distancing and minimise face-to-face interactions to prevent the spread of COVID-19.

During this period, the EPF is limiting employers from coming to its branches, as well as restricting officer visits to employer premises. Employers can only be at EPF branches for the purpose of employer registration with an appointment made via Janji Temu Online.

Payment for monthly EPF contributions, as well as Late Payment Charges & Dividend can be done via i-Akaun (Employer), Internet banking, and appointed bank agent counters.

For other matters including advisory services and account management, employers can directly contact the Employer Advisory Service (EAS) Officer assigned to their companies for assistance.

For further info, employers can contact the EPF’s Contact Management Centre at 03-8922 6000 or refer to its

Issued by the EPF Media Desk
Corporate Affairs Department
28 November 2020


About the Employees Provident Fund (EPF)

The Employees Provident Fund (“EPF”) is one of the oldest retirement funds in the world. Established in 1951, the EPF is a social-security organisation focused on safeguarding member savings and delivering excellent services. In recent years, in line with its vision of helping members achieve a better future, the EPF has expanded its role to encompass the creation of a comprehensive social well-being ecosystem. Today, the EPF remains steadfast in its commitment to members through consistent efforts to update and improve itself, in order to build the foundation for sustainable, holistic and equitable well-being for all Malaysians