Date: 27 Jan 2021
EPF Jalan Raja Laut, Kuala Lumpur Branch to Reopen on Friday, 29 January 2021

KUALA LUMPUR, 27 January 2021: The Employees Provident Fund (EPF) will resume counter services at its Jalan Raja Laut, Kuala Lumpur branch on Friday, 29 January 2021.

In an effort to ensure the safety and health of its members and staff, the EPF will continue to enforce the following SOPs in its branches nationwide:

 A.  Member visits can only be made by appointments via the Janji Temu Online facility within the EPF website (;

 B. All members must go through a temperature screening and check in via MySejahtera prior to entering the branch premises;

C. All members must observe physical distancing measures during their entire visit

To minimise contact risk, members are encouraged to transact online via the i-Akaun and only be present at branches if there is a necessity.

In addition, all EPF counter services nationwide will be operating from 8.30am until 3pm, beginning 1 February 2021 until further notice.

While playing our role to curb the spread of COVID-19, the EPF would like to thank members for their patience and understanding as we look to serve with the best of our ability through physical and electronic channels. We regret any inconvenience caused.

For more information, members can contact the EPF’s Contact Management Centre at 03-8922 6000 or refer to the EPF website.


Issued by the EPF Media Desk
Corporate Affairs Department
27 January 2021

About the Employees Provident Fund (EPF)

The Employees Provident Fund (“EPF”) is one of the oldest retirement funds in the world. Established in 1951, the EPF is a social-security organisation focused on safeguarding member savings and delivering excellent services. In recent years, in line with its vision of helping members achieve a better future, the EPF has expanded its role to encompass the creation of a comprehensive social well-being ecosystem. Today, the EPF remains steadfast in its commitment to members through consistent efforts to update and improve itself, in order to build the foundation for sustainable, holistic and equitable well-being for all Malaysians.