Date: 06 May 2020
EPF To Resume Selected Services At Branches In Penang, Kedah And Kelantan

KUALA LUMPUR, 6 May 2020: The Employees Provident Fund (EPF) will resume selected services at branches located within Penang on 8 May 2020, Kedah on 10 May 2020 and Kelantan on 11 May 2020.  

With this, the latest list of EPF branches that are now resuming selected services is as follows:



Federal Territories, Selangor, Perlis, Perak, Negeri Sembilan, Melaka, Johor, Terengganu

6 May 2020


8 May 2020


10 May 2020


11 May 2020


Branches in Pahang, Sabah and Sarawak will remain closed until further notice. 

The services that will be available at these locations include Age 50/55/60 Withdrawals, Health Withdrawals and mobile i-Akaun activation as well as updating of details.

As the EPF places the health of members and staff as top priority, we will continue enforcing the following strict conditions for the identified branches:

  1. To limit the exposure of members and staff at all times, only simple and fast transactions requiring no physical contact i.e. Age 50/55/60 Withdrawals, Health Withdrawals and mobile i-Akaun activation as well as updating of details will be available at branches;
  2. Employers are not allowed to visit branches as all services can be conducted via contacting their Employer Advisory Services officers;
  3. All members must follow the EPF social distancing measures during their entire visit; and
  4. Member visits can only be made by appointments via the Janji Temu Online facility within the EPF website


Issued by the EPF Media Desk

Corporate Affairs Department

6 May 2020


About the Employees Provident Fund (EPF)

The Employees Provident Fund (“EPF”) is one of the oldest retirement funds in the world. Established in 1951, the EPF is a social-security organisation focused on safeguarding member savings and delivering excellent services. In recent years, in line with its vision of helping members achieve a better future, the EPF has expanded its role to encompass the creation of a comprehensive social well-being ecosystem. Today, the EPF remains steadfast in its commitment to members through consistent efforts to update and improve itself, in order to build the foundation for sustainable, holistic and equitable well-being for all Malaysians