Date: 03 Feb 2021
Temporary Closure of All Service Counters in EPF Offices Located in Pahang

KUALA LUMPUR, 3 February 2021: The Employees Provident Fund (EPF) is temporarily closing all its service counters in Pahang from 4 to 14 February 2021 following the recent announcement by the State Disaster Management Committee on the suspension of all counter-related transactions made on 2 February 2021.

The offices involved in this temporary closure are EPF Kuantan, Pekan, Temerloh, Raub, and Jerantut.

During this period, members may transact online via i-Akaun for selected services or reschedule their visits to a later date via the Janji Temu Online facility if there is a need to be present at EPF offices in person.

The EPF is taking the necessary steps to ensure the health and safety of its employees and members of the public. All EPF branches will continue to strictly observe physical distancing and other preventive SOPs in mitigating the spread of COVID-19.

If members need further clarification, they can contact the EPF Contact Management Centre at 03-8922 6000 or refer to the EPF website at


Issued by the EPF Media Desk
Corporate Affairs Department
3 February 2021

About the Employees Provident Fund (EPF)

The Employees Provident Fund (“EPF”) is one of the oldest retirement funds in the world. Established in 1951, the EPF is a social-security organisation focused on safeguarding member savings and delivering excellent services. In recent years, in line with its vision of helping members achieve a better future, the EPF has expanded its role to encompass the creation of a comprehensive social well-being ecosystem. Today, the EPF remains steadfast in its commitment to members through consistent efforts to update and improve itself, in order to build the foundation for sustainable, holistic and equitable well-being for all Malaysians.