Date: 03 Jan 2021
Temporary Closure of Georgetown and Shah Alam Branches and Reopening of Kota Kinabalu Branch

KUALA LUMPUR, 3 January 2021: The Employees Provident Fund (EPF) is temporarily closing its Georgetown and Shah Alam offices and counters on Monday, 4 January 2021, following instructions from the Ministry of Health for the management of the premises to conduct disinfection and sanitisation, after a number of staff tested positive for COVID-19. EPF Georgetown will be closed for two (2) days and reopen on Wednesday, 6 January 2021, while EPF Shah Alam will be closed for one (1) day and reopen on Tuesday, 5 January 2021.

In addition, EPF Kota Kinabalu will be reopened starting Monday, 4 January 2021 after being closed on 31 December 2020.

Members who have made prior appointments to the related branches are advised to log onto the Janji Temu Online facility to reschedule their visits to a later date. Members may also visit other EPF branches, which continue to operate as usual, or transact online via i-Akaun for selected services.

The EPF is taking the necessary steps to ensure the health and safety of its employees and members of the public. All service employees at the related brances will be taking the COVID-19 swab test, and if found positive, will undergo the mandatory 10-day quarantine as per the guidelines by the National Security Council (MKN). All EPF branches will continue to strictly observe physical distancing and other preventive SOPs in mitigating the spread of COVID-19.

If members need further clarification, they can contact the EPF Contact Management Centre at 03-8922 6000 or refer to the EPF website at


Issued by the EPF Media Desk
Corporate Affairs Department
3 January 2021

About the Employees Provident Fund (EPF)

The Employees Provident Fund (“EPF”) is one of the oldest retirement funds in the world. Established in 1951, the EPF is a social-security organisation focused on safeguarding member savings and delivering excellent services. In recent years, in line with its vision of helping members achieve a better future, the EPF has expanded its role to encompass the creation of a comprehensive social well-being ecosystem. Today, the EPF remains steadfast in its commitment to members through consistent efforts to update and improve itself, in order to build the foundation for sustainable, holistic and equitable well-being for all Malaysians.