Date: 31 Dec 2020
Temporary Closure of Kota Kinabalu Branch

KUALA LUMPUR, 31 December 2020: The Employees Provident Fund (EPF) is temporarily closing its Kota Kinabalu office and counters from Thursday, 31 December 2020 until further notice, after a staff was recently tested positive for COVID-19. This is following instructions from the Ministry of Health for the management of the premise to conduct disinfection and sanitisation. The employee is now receiving treatment for recovery while contact tracing is currently underway.

Members who have made prior appointments are advised to log onto the Janji Temu Online facility to reschedule their visits to a later date. Members may also visit other EPF branches in Sabah, which continue to operate as usual, or transact online via i-Akaun for selected services.
The EPF is taking the necessary steps to ensure the health and safety of its employees and members of the public. All service employees of EPF Kota Kinabalu will be taking the COVID-19 swab test, and if found positive, will undergo the mandatory 14-day quarantine as per the guidelines by the National Security Council (MKN). All EPF branches will continue to strictly observe physical distancing and other preventive SOPs in mitigating the spread of COVID-19.

If members need further clarification, they can contact the EPF Contact Management Centre at 03-8922 6000 or refer to the EPF website at


Issued by the EPF Media Desk
Corporate Affairs Department
31 December 2020

About the Employees Provident Fund (EPF)

The Employees Provident Fund (“EPF”) is one of the oldest retirement funds in the world. Established in 1951, the EPF is a social-security organisation focused on safeguarding member savings and delivering excellent services. In recent years, in line with its vision of helping members achieve a better future, the EPF has expanded its role to encompass the creation of a comprehensive social well-being ecosystem. Today, the EPF remains steadfast in its commitment to members through consistent efforts to update and improve itself, in order to build the foundation for sustainable, holistic and equitable well-being for all Malaysians.