Leaving Country Withdrawal
Who Can Apply
What You Can Withdraw
What You Can Withdraw
Entire savings with the EPF
When must employers register with the EPF and what are the documents required?
According to Section 41(1) of the EPF Act 1991, employers must register with EPF within 7 days from the date of hiring. Employers must complete and submit KWSP Form 1, together with the Registration Form issued by the authorised persons (i.e. Form 49/ Certificate of Registration by SSM). Employers will be given:
a. Employee Reference Number
b. Certificate of Employer Registration
c. Notice of Registration
What is online employer registration for companies registered with SSM?
a. It is an online facility for companies registered with SSM to register as an EPF Employer in
EPF website (www.kwsp.gov.my).
b. It provides online i-Akaun (Employer) registration facility as well for eligible employers.
Whom is this facility for?
For a start, this facility is only for employers who are registered as companies with SSM (Sdn. Bhd. & Bhd.) to register as EPF Employers
Can employers who have registered under other categories in SSM use this facility?
Employers who have registered under other categories in SSM CANNOT use this facility.
Why is this online facility only open to Employers who have registered as companies with SSM ?
Currently, this online facility is only open to Employers who have registered as companies with SSM because information for Employers from this category have already been stored at the EPF.
Will this online facility be extended to employers from other categories?
YES. This facility will be extended to employers from other categories and any facility improvements will be notified from time to time by the EPF.
What are the conditions to become an EPF Employer through this online facility ?
Conditions to become an EPF Employer through this online facility are as follow:
a. Not registered as an EPF Employer yet
b. Have employees who are working
c. Registered as a Company with SSM
d. Each registration information keyed in during the registration process must be the SAME as the
information that has been registered/recorded in SSM for verification.
Who on behalf of an employer can apply for registration to be an EPF Employer through this facility?
Employer themselves, representative from company or company secretary can apply for registration to be an EPF Employer through this facility.
What is the additional facility provided in the registration application to become an EPF Employer?
The additional facility provided in the registration application to become an EPF Employer is i-Akaun (Employer) registration for eligibile employers.
How would employers know the status of registration application?
Employers would know the status of registration application automatically during registration through the notification status whether successful or rejected.
What information would employers obtain after successful registration application?
After successful registration, employers would obtain information as follows:
a. Employer reference number
b. Employer registration notice
c. Certificate of registration as an employer
d. Activation of i-Akaun (Employer) for eligible employers
Can employers retrieve the employer registration notice and certificate of registration if they have forgotten to download or print the document?
Employers CAN download or reprint notice and certificate of registration by key in the registration information that have been registered in the registration screen.
Is this online employer registration facility safe?
This online employer registration facility is SAFE as security measures have been taken to protect employer data.
What are the factors contributing to the rejection of registration application through online employer registration?
Factors are as follow:
a. Employer has been registered as an employer with the EPF.
b. The registration information keyed in during the registration information verification process is
NOT SAME as the information registered/ recorded at SSM.
Where can an employer register as an EPF Employer if the online employer registration application is rejected?
If the online employer registration application is rejected, an employer can register as an EPF Employer via applications made through the EPF counter or contacting the EPF Contact Management Center at 03-8922 6000 for further inquiries.
Can an employer apply for registration under more than one reference number through this online employer registration facility?
You may not do so. Employers can apply to be registered under more than one employer reference number through the EPF Offices.
Will this online employer registration facility eliminate the existing employer registration channel in the EPF Offices?
NO. The employer registration channel in the EPF Offices will still be available.
What You Need
- Form KWSP 9K (AHL) and Checklist
- Copy of valid passport
- Form KWSP 3 (Pindaan) - for mail submissions if thumbprint verification fails
- Bank passbook/ Savings account statement/Current account statement/ Joint account statement for an active account with an EPF panel bank
Additional Documents Required For Malaysian and Non-Malaysian Members
Proof of Identity is needed for the following situations:
- If passport number does not match EPF records
Copy of old passport used when EPF account was registered - If original passport is not with the applicant
Temporary travel permit from the Embassy of applicant’s country in Malaysia - If member’s particulars are incomplete or mismatched in EPF records
Letter Confirming the Identification of Applicant from employer*
OR
Letter Confirming the Identification of Applicant from applicant's embassy
OR
Verification Form of Member's Contribution** from employer - Marriage certificate/ Birth certificate/ relevant supporting documents
If members' particulars in passport differs from EPF records
Ex-Citizen
Proof Of Renunciation
Letter of renunciation of citizenship (Form K/ Form Y)
OR
Letter from National Registration Department/ Malaysian Embassy/ High Commission of Malaysia/ Malaysian Consulate in foreign country to confirm renunciation of citizenship
Permanent Resident
Proof Of Surrender
Confirmation letter for surrender of Identity Card from the National Registration Department (NRD).
Expatriate
Expatriates should apply two (2) months before the expiry of work permit, termination of contract by employer or date of resignation.
- Proof Of Employment
Work Permit
- Proof Of Termination*
Letter of resignation/ termination of contract of services by employer
OR
Income tax clearance statement/letter
OR
Cancellation of work permit
*Cancellation of Residence Pass for expatriate under 'TALENT' status
*Exception for Seafarers
- Proof Of Contribution
Contribution confirmation form by employer (if applicant is still employed)
OR
Confirmation letter of applicant's identity from the embassy of applicant's country of origin (if applicant is no longer employed)
Foreign Worker
- Proof Of Employment
Work Permit
- Proof Of Contribution
Contribution confirmation form by employer (if applicant is still employed)
OR
Confirmation letter of applicant's identity from the embassy of applicant's country of origin (if applicant is no longer employed)
- Proof Of Departure
Check out memo from the Malaysian Immigration Department
How can members access their 2023 Member Statement?
The 2023 Member Statement can be accessed via i-Akaun (Member) either in web version or mobile app, Self Service Terminals (SST) and counters at EPF Offices. The list of EPF Offices and SST can be obtained at https://www.kwsp.gov.my/corporate/connect-with-us
Members are encouraged to download their 2023 Member Statement online via i-Akaun (Member). References for the i-Akaun registration guide can be obtained at https://www.kwsp.gov.my/documents/d/guest/e-kyc-via-kwsp-i-akaun_v6
When can members check their 2023 dividend amount?
Members can check the 2023 dividend amount in their 2023 Member Statement after the dividend declaration by the EPF.
How can members residing overseas obtain their Member Statement?
Members residing overseas can obtain their Member Statement by logging in to their i-Akaun (Member) via web or mobile app.
If the member is unable to do so, they may obtain their Member Statement by contacting the EPF Contact Management Centre at +603-89226000 or by submitting a request through https://www.kwsp.gov.my/corporate/connect-with-us
Who Can Apply
What You Can Withdraw
What You Can Withdraw
Entire savings with the EPF
What You Need
- Form KWSP 9K (AHL) and Checklist
- Copy of valid passport
- Form KWSP 3 (Pindaan) – for mail submissions/failed thumbprint verification
- Bank passbook/Savings account statement/Current account statement/Joint account statement for an active account with an EPF panel bank
Additional documents required for Malaysian and Non-Malaysian Members
- If passport number does not match EPF records
Copy of old passport used when EPF account was registered - If original passport is not with the applicant
Temporary travel permit from the Embassy of applicant’s country in Malaysia - If member’s particulars are incomplete or mismatched in EPF records
Letter Confirming the Identification of Applicant from employer*
OR
Letter Confirming the Identification of Applicant from applicant's embassy
OR
Verification Form of Member's Contribution** from employer - Marriage certificate/Birth certificate/relevant supporting documents
If members' particulars in passport differs from EPF records
Ex-Citizen
Proof of Renunciation
Letter of renunciation of citizenship (Form K/Form Y)
OR
Letter from National Registration Department/Malaysian Embassy/High Commission of Malaysia/Malaysian Consulate in foreign country to confirm renunciation of citizenship.
Permanent Resident
Proof of Surrender
Confirmation letter for surrender of Identity Card from the National Registration Department.
Expatriate
- Documents
- Additional documents
Foreign Worker
- Documents
- Additional documents
Payment Methods
- Local Payments
a. Full payment in Ringgit Malaysia (RM) will be credited to your bank account
If you hold an active account with our panel bank and your identification document number matches the bank records.
b. You will be issued a Bankers Cheque
If payment to your bank account is unsuccessful.
- Overseas Payments
a. Full payment will be made via Foreign Demand Draft in the currency of your choice
If your preferred currency is included in our list of approved currencies.
b. Full payment will be made via Foreign Demand Draft in US Dollar
If your preferred currency is not available on our approved list.
Important Reminder
Certify your documents
Ensure ALL copies of documents have been certified and acknowledged by the authorised persons.
(complete with name, designation and official stamp except for copies of documents which require certification by an EPF officer)
1. Applicants In Malaysia:
- EPF Officer
- Malaysia Embassy Officer/ High Commission/ Consulate of Applicant's Country in Malaysia
- Applicant's Employer
2. Applicants Abroad:
- Malaysian Embassy
- Malaysian High Commission/Consulate
- Malaysian Trades Commission
- Public Notary
Double check your panel banks
Refer to the list of EPF panel banks for direct crediting of payment into member’s account.
Submit to EPF
Send your completed submissions at your nearest EPF office or mail it to the EPF.
Jabatan Pengurusan Transaksi
Kumpulan Wang Simpanan Pekerja
Menara KWSP
No.1 Persiaran Kwasa Utama,
Kwasa Damansara, Seksyen U4,
40150 Shah Alam,
Selangor.
Need more information?
Refer to our product brochure for additional information.
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