Housing Loan Instalment Withdrawal
Paying monthly housing loan instalments can be challenging, particularly for those with growing financial commitments. To ease this burden, the EPF has introduced the Housing Loan Monthly Instalment Withdrawal. This allows you to withdraw from your Akaun Sejahtera to cover your monthly housing loan instalments for a minimum period of six months or until you achieve financial recovery, offering support when you’re facing financial difficulties.
Who Can Apply
Requirements
*Residential property – such as bungalow, terrace, semi‑detached, apartment, condominium, studio apartment, serviced apartment, townhouse, Small Office Home Office (SOHO), or shophouse with a residential unit, and other comparable residential property types in Malaysia.
**Certified financial institutions under the Financial Services Act 2013 or Islamic Financing 2013; Central/ State Government or any other government financing institutions; member's employer; Licensed Corporation/Cooperative bodies (approved by SKM); Insurance Companies licensed by Bank Negara; or other EPF recognised loan providers.
EPF members who purchase residential house type Small Office Home Office (SOHO) are required to apply manually at the EPF office.
What You Can Withdraw
| Individual Withdrawal | Joint Withdrawal |
|---|---|
Total housing loan balance OR Entire savings in Akaun Sejahtera |
Total housing loan balance OR Applicant’s entire savings in Akaun Sejahtera |
| Individual Withdrawal | Joint Withdrawal |
|---|---|
|
Total housing loan balance
OR Entire savings in Akaun Sejahtera |
Total housing loan balance
OR Applicant’s entire savings in Akaun Sejahtera |
Whichever is lower but subject to a minimum monthly payment of RM100 for a period of six (6) months*
*The maximum monthly payment amount to you and the joint applicant (if any) should not exceed the total monthly loan instalment.
*The maximum monthly payment amount to you and the joint applicant (if any) should not exceed the total monthly loan instalment.
What You Should Know
- Withdrawal is limited to one house per member. If you have sold the house or fully settled the outstanding loan, you are not eligible to make this withdrawal for another property.
- If the house is refinanced, the outstanding loan is calculated based on the current outstanding balance.
- You can make a Housing Loan Monthly Instalment Withdrawal AND Reduce/Redeem Housing Loan Balance Withdrawal simultaneously.
- For subsequent withdrawals, you can apply as early as 30 days before your final monthly instalment payment.
- You can apply for withdrawals within 30 days prior to the installment date. However, disbursement of withdrawal payments will commence only after the actual installment date.
- The withdrawal amount will be taken from Akaun Sejahtera and will be placed into a Special Account for your monthly loan instalment payment and its dividend will be credited into your Akaun Sejahtera after the yearly dividend declaration.
- Monthly instalment payments must be scheduled to end before the applicant reaches 55 years of age. Therefore, the maximum age to apply for this withdrawal is 54 years and 6 months.
- EPF reserves the right to cancel your monthly payment withdrawal if your loan has been fully settled, your house has been sold/auctioned/it’s ownership transferred to another party or if you have been found guilty of fraud by submitting false documents/information.
- Applicants with a Non-Performing Loan (NPL) status are allowed to apply for this withdrawal, provided that monthly payments are made via banker’s cheque directly to the loan provider.
What You Need
Documents
- Form KWSP 9P (AHL) (Non-MyKad holders only)
- Copy of identification documents with original for verification (Non-MyKad holders only).
- Passbook or copy of your bank account statement
- The Housing Loan Outstanding Balance Statement contains information required by EPF OR the housing loan outstanding balance statement from LPPSA (The Statement Date must not exceed 1 month / 3 months (LPPSA) from the date the application is received).
- Sale and Purchase Agreement/ Proof of Housing Loan Monthly Instalment/ Surrender of Ownership (Housing Loan Monthly Instalment Form & Title Deed/ Deed of Assignment) – if the information in your Housing Loan Balance Statement is incomplete.
*Subject to the first and subsequent withdrawals, with or without refinancing
Cancellation
Additional Information
Payment Method
Direct Credit
- Monthly payment in Ringgit Malaysia (RM) will be credited to your savings/current account
- If you hold an active account with our panel bank and your identification number matches the bank records
- You will be issued a Bankers Cheque If payment to your account is unsuccessful
Bankers Cheque
- Monthly payment will be made via Bankers Cheque to the financial provider’s address as stated in your Housing Loan Balance Statement
- If your loan is a non-performing loan (NPL)
Important Reminder
- Certify your documents
Ensure ALL copies of documents have been certified and acknowledged by the authorised persons.
(complete with name, designation and official stamp except for copies of documents which require certification by an EPF officer) - Double check your panel banks
Refer to the list of EPF panel banks for direct crediting of payment into member’s account. - Submit to EPF
Send your completed submissions at your nearest EPF office or mail it to the EPF.Post to EPF:
JABATAN PENGURUSAN TRANSAKSI
Menara KWSP
No.1 Persiaran Kwasa Utama,
Kwasa Damansara, Seksyen U4,
40150 Shah Alam,
Selangor. - Reminder
To all members who have active Housing Loan Monthly Instalments Withdrawals
If your withdrawal is still active, please refer to the link below.
Frequently Asked Questions
Frequently Asked Question
Why is thumbprint authentication necessary?
The purpose of thumbprint authentication is to verify the identity of the applicant for the withdrawal made online.
What happens if a member does not provide thumbprint verification?
Withdrawal application will be rejected if thumbprint verification (CIJ) is not completed at any EPF offices within fourteen (14) working days.
Does the member need to produce any document for thumbprint verification at the EPF office?
- Original identification card (MyKad/MyPR/Police ID/Military ID) for member‘s identity verification.
- Supporting documents – Members will be notified via KWSP i-Akaun app or i-Akaun (Member) web portal inbox if there is any additional documents required.
How can members check their application status and payment?
- By using KWSP i-Akaun app or i-Akaun (Member) web portal
- By visiting any nearby EPF offices
Where can members perform the thumbprint verification and submit the supporting documents?
- Members can verify their thumbprint and submit the supporting documents at any EPF office.
- Members can visit the nearest Self-Service Terminal (SST) for applications that only require thumbprint verification, without the need for supporting documents.