Date: 25 Sep 2025
Housing Withdrawal Feature Is Temporarily Unavailable In KWSP i-Akaun App

EPF is experiencing a temporary system disruption as follows: 

Start: Friday, 19 September 2025
End: Monday, 6 October 2025

Impacted Service:

  • Housing Withdrawal (Reduce/Redeem Housing Loan) feature via KWSP i-Akaun app.

Start: Thursday, 25 September 2025
End: Monday, 6 October 2025

Impacted Service:

  • Housing Withdrawal (Housing Loan Monthly Instalment) feature via KWSP i-Akaun app.

 

During this time, users are advised to perform the Housing Loan Monthly Instalment & Reduce/Redeem Housing Loan Withdrawal transaction with i-Akaun (Member) web portal.

We apologise for any inconvenience and appreciate your understanding. 

About the Employees Provident Fund® (EPF®)
The Employees Provident Fund® (EPF®) is Malaysia’s premier retirement savings fund, helping its members achieve adequate savings for a comfortable retirement. This is in line with EPF’s purpose to build a better retirement future for Malaysia and its mission to helping members achieve a comfortable retirement income. The EPF has evolved significantly from a transaction-centric to a professional fund management organisation with a strong focus on retirement security. The EPF is guided by a robust and professional governance framework when making investment decisions. It continues to play a catalytic role in the nation’s economic growth and seeks to cultivate a savings and investment culture among its members to improve the country’s financial literacy level.