Date: 09 Jan 2025
EPF Offices No Longer Accept Any Payments In Cash And Money Order/Postal Order (MOPO)

EPF offices cease to accept any payments in cash and Money Order/Postal Order (MOPO) starting 1 January 2025. Members and employers may make payments via the following payment methods:

Members

1. Mobile App/Portal
- Electronic payment via KWSP i-Akaun mobile app/portal

2. Registered Bank Agent
- Electronic/cash payment Bank Agent (EB) BSN

3. Internet Banking
- Online payment via:

  • Alliance Bank
  • Bank Islam
  • Bank Muamalat
  • BSN
  • CIMB Bank
  • Hong Leong Bank
  • Kuwait Finance House
  • Maybank
  • MBSB
  • Public Bank
  • RHB Bank
  • Ambank

4. EPF Offices (Cheque Only)

  • KWSP Shah Alam
  • KWSP Kuala Lumpur
  • KWSP Ipoh
  • KWSP Seberang Jaya
  • KWSP Alor Setar
  • KWSP Kangar
  • KWSP Johor Bahru
  • KWSP Muar
  • KWSP Melaka
  • KWSP Seremban
  • KWSP Kuantan
  • KWSP Kuala Terengganu
  • KWSP Kota Bharu
  • KWSP Kota Kinabalu
  • KWSP Kuching

5. Bank Agent Counters
- Cash/cheque payment via bank agent counters:

  • BSN
  • Maybank
  • Public Bank
  • RHB Bank – Only payments via debit card and debit transfers are accepted

6. EPF Mobile Team / Relationship & Advisory (RA)
- Electronic payment via Debit Card
- Contribution payment amount is subject to the payer's Debit Card transaction limit

 

Employer

1. Online Platform
- Pay online via Financial Process Exchange (FPX) and Direct Debit Authorisation (DDA) from online platform i-Akaun  (Employer)

2. Internet Banking

3. Bank Agent Counters
- Cash/cheque payment via bank agent counters:

  • BSN
  • Maybank
  • Public Bank
  • RHB Bank – Only payments via debit card and debit transfers are accepted

4. EPF Offices (Cheque Only)

  • KWSP Shah Alam
  • KWSP Kuala Lumpur
  • KWSP Ipoh
  • KWSP Seberang Jaya
  • KWSP Alor Setar
  • KWSP Kangar
  • KWSP Johor Bahru
  • KWSP Muar
  • KWSP Melaka
  • KWSP Seremban
  • KWSP Kuantan
  • KWSP Kuala Terengganu
  • KWSP Kota Bharu
  • KWSP Kota Kinabalu
  • KWSP Kuching

 

About the Employees Provident Fund® (EPF®)
The Employees Provident Fund® (EPF®) is Malaysia’s premier retirement savings fund, helping its members achieve adequate savings for a comfortable retirement. This is in line with EPF’s vision to help members achieve a better future and its mission to safeguard members’ savings and deliver excellent services. The EPF has evolved significantly from a transaction-centric to a professional fund management organisation with a strong focus on retirement security. The EPF is guided by a robust and professional governance framework when making investment decisions. It continues to play a catalytic role in the nation’s economic growth and seeks to cultivate a savings and investment culture among its members to improve the country’s financial literacy level.