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i-Akaun (Employer)

Convenience At Your Fingertips

The i-Akaun (Employer) portal is an online transactional platform that enables employers to submit Form A and contribution payments, access available facilities or systems, and check EPF account information.
Benefits Of Using i-Akaun (Employer) Portal

The benefit of i-Akaun (Employer) Portal

Real-time alerts & transaction control

Receive notifications directly from EPF, along with security control through a predefined approval workflow.

Easy access to contribution information

Check account information, contribution details, late payment charges/dividends, installment details, and assessments at any time.
Systematic record management

Organised transaction history with convenient downloads for statements and official payment receipts.
Secure & Cost-Effective Transactions

Secure online transactions with lower operational costs.
Main Features

The i-Akaun (Employer) portal provides the following facilities:

1. EPF member registration (new employees)
2. Contribution management & Form A
  • Integrated submission of Form A and contribution payments.
3. Electronic payment services
 

Payment via Internet Banking, Financial Process Exchange (FPX), and Direct Debit Authorisation (DDA) for the following:

  • Contribution payment only.
  • Late payment charges or dividend only.
  • Contribution payment and/or late payment charges/dividend based on an approved instalment plan.
  • Contribution assessment prepared by the Employer Relations Service (ERS) Officer.
4. e-CTML details submission
  • Direct submission of incomplete contribution details via the e-CTML function.
5. e-Payroll System
  • Access to payroll management, contribution calculation, and employee payment processing.
6. Record & status verification

Information checking facilities include:
  • Employee contribution details (current and previous years).
  • Late payment charges or dividend details for outstanding contributions.
  • Status of approved instalment payment plans approved by the EPF.
  • Contribution assessments prepared by the Employer Relations Service (ERS) Officer.
7. Calculator & contribution calculations
  • Calculation tools for contributions, late payment charges, and Government employer share dividends.
8. i-Topup management
  • Online registration and cancellation of i-Topup.
9. Document & notice downloads
  • Download contribution statements, payment receipts, official employer notices, and related forms for instalments or assessments.
10. Employer profile update
  • Facilities to update employer details, such as mailing address and contact information.
11. Integrated notifications
  • Receive the latest updates and official alerts from the EPF via pop-up notifications and inbox messages.

Approval Flow Settings

  • Access to portal functions is subject to Approval Flow settings, namely Non-Approval Flow or Approval Flow (Maker/Checker). These settings define the i‑Akaun (Employer) user roles as Administrator, Maker, or Checker.
  • Approval Flow (Maker/Checker): A security feature introducing a two-tier approval workflow. The Maker and Checker roles provide a check-and-balance mechanism to ensure secure online submissions.
  • Non-Approval Flow: Enables the Administrator to perform functions directly without a two-tier workflow for faster and simpler transactions.
Access Requirements

To access and use the i-Akaun (Employer) portal, employers must:

Register and activate their i‑Akaun (Employer).
 
Ensure a stable internet connection.
 
Use a computer or tablet with any of the supported web browsers as follows:
  • Chrome version 69 or later
  • Firefox version 61 or later
  • Safari version 11 or later
  • Edge version 16 or later
Meet the requirements for Internet Banking, FPX, or DDA, depending on the selected payment method.
 

User Guide

Ways to resolve CTML

Employers can submit a form over the counter or online via i-Akaun to resolve a CTML issue and ensure that their employee’s contributions can be credited back to their account.